Elate Time

Support

Help for Elate Time mobile and web users.

Employee Access

If you cannot sign in, contact your company administrator first. Elate Time accounts are issued and managed by the employer or organization using the platform.

Attendance and Location

If punch in or punch out is unavailable, confirm that location permission is enabled while using the app and that you are inside an approved work location if your company uses geofencing.

Admin Workflows

Administrators can review employees, shifts, holidays, geofences, leave requests, overtime, punch logs, reports, and company settings from the admin workspace.

Contact Support

For account setup, demo credentials, or technical support, email [email protected].