Elate Time

Privacy Policy

This policy explains how Elate Time handles information for the attendance and workforce management platform.

Effective date: June 30, 2026

Information We Collect

  • Account and profile details such as name, email address, employee identifiers, company details, role, department, designation, and profile images.
  • Attendance and workforce records such as punch logs, attendance status, shifts, holidays, leave requests, overtime records, geofence requests, and reports.
  • Location information when a user punches attendance or when an administrator creates or manages geofence locations.
  • Device and session information used to keep users signed in, secure access, deliver reminders, and operate the service.
  • Support information that users or company administrators send to us when requesting help.

How We Use Information

  • Provide attendance, leave, shift, overtime, geofence, notification, and reporting features.
  • Authenticate users, protect company workspaces, and prevent unauthorized access.
  • Help employers administer workforce attendance and HR workflows.
  • Respond to support requests, troubleshoot issues, and maintain service reliability.
  • Comply with legal, security, and contractual obligations.

Sharing

  • Information is shared with the company or organization that provides the user's Elate Time account.
  • We may use trusted service providers for hosting, storage, email, monitoring, and technical operations. These providers process information only to support the service.
  • We do not sell personal information or use the mobile app for third-party advertising tracking.

Location, Photos, and Notifications

  • Location access is requested only while using the app and is used for attendance punches and geofence administration.
  • Camera and photo library access are used only when a user chooses to upload a profile or company image.
  • Notifications are used for attendance reminders and workflow alerts.

Retention and Security

  • Workforce records are retained according to the company account's operational and legal requirements.
  • We use reasonable technical and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration.
  • Users should contact their company administrator for access, correction, or deletion requests related to company-controlled workforce records.

Contact

For privacy questions, contact Elate Time support at [email protected].